Privacy Policy

Last updated: March 7, 2026

This Privacy Policy is a starter version and may be updated as Ohana Wall evolves.

1. Introduction

This Privacy Policy describes how Ohana Wall ("we," "us," or "our") collects, uses, stores, and shares personal information when you use our service. Ohana Wall is a shared family dashboard and household organization service designed to help families manage calendars, shopping lists, meals, routines, timers, and other aspects of daily home life.

By using Ohana Wall, you agree to the collection and use of information in accordance with this Privacy Policy. Please also review our Terms and Conditions, which govern your use of the service.

2. Who We Are

Ohana Wall is provided by DEC ehf.

If you have questions about this Privacy Policy or how we handle your personal information, you can contact us at:

Email: [email protected]
Business Address: Kriuas 35, 221 Hafnarfjörður, Iceland

3. Information We Collect

We collect several types of information to provide and improve Ohana Wall.

A. Information You Provide Directly

When you create an account and use Ohana Wall, you may provide:

Account information: Name, email address, password, and other account credentials
Household setup information: Family member names, profile details, avatars, colors, and organization settings
User content: Calendar events, shopping lists, meal plans, timers, routines, reminders, notes, and other content you add to the service
Location information: Home address or location information you choose to provide for weather and other features
Communications: Messages, feedback, or support requests you send to us

B. Information Collected Automatically

When you access or use Ohana Wall, we may automatically collect:

Device and browser information: Device type, operating system, browser type and version, screen size, and device identifiers
Log data: IP address, access times, pages viewed, and interactions with the service
Usage data: How you use Ohana Wall, including features accessed, actions taken, and time spent using the service
Approximate location: General geographic location derived from your IP address
Cookies and similar technologies: Information collected through cookies, local storage, and similar tracking technologies (see Section 12 for more details)

C. Payment and Billing Information

Subscription payments and billing for Ohana Wall are handled by our payment processor and merchant of record, Paddle. When you subscribe to a paid plan, Paddle collects and processes your payment information directly.

Ohana Wall may receive limited billing-related information from Paddle, such as:

Subscription status (active, canceled, etc.)
Current plan and billing cycle
Transaction identifiers
Customer email address
Billing country

We do not store your full credit card or payment details. Payment information is handled securely by Paddle in accordance with their privacy policy and applicable payment card industry standards.

4. How We Use Information

We use the information we collect to:

Provide, operate, and maintain the Ohana Wall service
Create and manage your account and household organization
Sync your household data across all your devices and screens
Process subscriptions, manage billing status, and provide customer support
Communicate with you about the service, updates, security alerts, and support matters
Improve, develop, and enhance the service and user experience
Monitor usage patterns and analyze how the service is used
Maintain the security and integrity of the service and prevent abuse or fraud
Comply with legal obligations and enforce our Terms and Conditions
Fulfill any other purposes disclosed to you at the time of collection

5. Legal Bases for Processing

Where applicable (such as under European data protection laws), we process your personal information based on one or more of the following legal grounds:

Performance of a contract: Processing is necessary to provide the service and fulfill our obligations under our Terms and Conditions
Legitimate interests: Processing is necessary for our legitimate business interests, such as improving the service, maintaining security, and analyzing usage, provided these interests are not overridden by your rights and interests
Consent: You have given clear consent for us to process your personal information for a specific purpose (e.g., marketing communications, if applicable)
Compliance with legal obligations: Processing is necessary to comply with applicable laws and regulations

6. How We Share Information

We do not sell your personal information.

We may share your information in the following circumstances:

Service providers and infrastructure providers: We work with third-party companies that help us operate, provide, and improve the service, such as hosting providers, database providers, authentication services, and analytics tools
Payment processor: Billing and payment information is processed by Paddle as described in Section 3C
Within your household organization: User content you add to Ohana Wall (such as calendar events, shopping lists, and routines) is shared with other members of your household organization by design, as the service is intended for shared family use
Legal requirements: When required by law, legal process, or government request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others
Business transfers: In connection with a merger, acquisition, reorganization, sale of assets, or bankruptcy, your information may be transferred to the new owner
With your consent: When you explicitly consent to sharing your information with third parties

7. Service Providers and Processors

To operate Ohana Wall, we work with trusted third-party service providers. These providers process personal information on our behalf and are contractually required to protect your information and use it only as directed by us.

Service providers we work with may include:

Supabase: Database, authentication, and backend infrastructure services
Vercel: Web hosting and application deployment infrastructure
Paddle: Payment processing, subscription management, and merchant of record services
Other providers: Analytics, customer support, email delivery, and similar operational services as needed

This list may change as the service evolves. We carefully evaluate service providers to ensure they maintain appropriate data protection practices.

8. International Data Transfers

Ohana Wall operates globally and may process personal information in countries other than your own. When we transfer personal information across borders, we take steps to ensure that your information is protected in accordance with this Privacy Policy and applicable data protection laws.

Where required by law (such as transfers from the European Economic Area), we rely on appropriate safeguards such as standard contractual clauses, adequacy decisions, or other legally recognized transfer mechanisms.

9. Data Retention

We retain your personal information for as long as necessary to:

Provide the Ohana Wall service to you
Maintain your account and household organization
Comply with legal obligations (such as tax, accounting, or legal requirements)
Resolve disputes and enforce our agreements
Maintain security and prevent fraud

When you close your account, we will delete or anonymize your personal information within a reasonable timeframe, except where we are required or permitted to retain it by law.

[INSERT SPECIFIC RETENTION PERIODS IF/WHEN FINALIZED]

10. Your Rights

Depending on where you live, you may have certain rights regarding your personal information, including:

Access: You can request a copy of the personal information we hold about you
Correction: You can ask us to correct inaccurate or incomplete information
Deletion: You can request that we delete your personal information, subject to certain exceptions (such as legal retention requirements)
Objection or restriction: You can object to or request restrictions on certain types of processing
Data portability: You can request a copy of your personal information in a structured, commonly used format
Withdraw consent: Where processing is based on consent, you can withdraw that consent at any time
Lodge a complaint: You have the right to lodge a complaint with a data protection authority in your jurisdiction

To exercise any of these rights, please contact us at [email protected]. We will respond to your request in accordance with applicable law.

You can also manage many aspects of your information directly through your Ohana Wall account settings, including updating your profile, managing household members, and deleting content.

11. Children's Privacy

Ohana Wall is intended for household and family use, and accounts should be created and managed by adults or individuals who are legally able to enter into binding agreements. The service is designed to help families organize shared household activities, which may include information about children as part of family calendars, routines, and schedules.

However, Ohana Wall is not intended to knowingly collect personal information directly from young children without appropriate adult involvement. If you believe we have collected personal information from a child without proper consent, please contact us at [email protected] so we can take appropriate action.

12. Cookies and Similar Technologies

Ohana Wall uses cookies and similar tracking technologies to provide and improve the service. These technologies help us:

Essential functionality: Enable core features such as authentication, session management, and security
Preferences: Remember your settings and preferences across sessions
Security: Detect and prevent fraud, abuse, and unauthorized access
Analytics: Understand how the service is used and identify areas for improvement

You can control cookies through your browser settings. However, disabling certain cookies may affect your ability to use some features of Ohana Wall.

[INSERT ADDITIONAL COOKIE DETAILS IF/WHEN FINALIZED]

13. Security

We take the security of your personal information seriously and use reasonable technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction.

Security measures include:

Encryption of data in transit and at rest
Secure authentication and access controls
Regular security assessments and updates
Restricted access to personal information on a need-to-know basis

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security. You are responsible for maintaining the security of your account credentials and should notify us immediately if you suspect unauthorized access to your account.

14. Third-Party Links and Integrations

Ohana Wall may contain links to third-party websites, services, or integrations (such as calendar sync services, weather data providers, or smart home integrations). These third-party services are not operated by us and have their own privacy policies and terms of service.

We are not responsible for the privacy practices or content of third-party services. We encourage you to review the privacy policies of any third-party services you interact with through Ohana Wall.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last updated" date at the top of this page.

If we make material changes to how we collect, use, or share your personal information, we will notify you by email (if you have provided an email address) or by displaying a prominent notice within the service.

Your continued use of Ohana Wall after changes take effect constitutes your acceptance of the revised Privacy Policy.

16. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

Email: [email protected]
Legal Entity: DEC ehf
Business Address: Kriuas 35, 221 Hafnarfjörður, Iceland

We will respond to your inquiries in accordance with applicable data protection laws.